OnlineLah

SERVICES

How to sell services on WhatsApp in Malaysia

Before a customer messages a service business, they need to know what you offer and which area you cover.

Illustration of a local service listing with a WhatsApp enquiry
  1. Open the OnlineLah builder and choose the storefront look that suits your business; this changes the page style, not your service terms.
  2. In Your business, enter a clear business name, a short introduction, your service area and a WhatsApp number with country code.
  3. In Your listings, add up to five services people ask for most. Give each one a clear name; add an optional representative photo and either a fixed price or leave the price blank for Ask for price.
  4. Check Preview store on a phone. Make sure a new customer can understand the service names and area before starting a chat. Do not use a listing title to imply a booking is already confirmed.
  5. When ready, publish and share your link or shop QR. The customer reviews a prepared enquiry and chooses whether to send it. Confirm the requested work, area, timing, quote and payment directly in WhatsApp; OnlineLah does not book appointments.

Create a service shop page

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